Shipping Policy
Thank you for choosing RandomRabbit Workshop! Please read this Shipping Policy carefully to understand our shipping procedures and expectations.
1. Order Processing Time
1.1 Processing Time
- Orders are typically processed and dispatched within less than 5 business days from the date of purchase. Please note that processing time may vary based on the complexity of the product or workshop.
1.2 Custom Orders
- For custom orders or workshops, processing times will be communicated during the order confirmation.
2. Shipping Rates
2.1 Domestic Shipping
- We offer shipping within Australia. Shipping rates are calculated based on the weight of the package and the destination.
2.2 International Shipping
- At this time, we do/do not offer international shipping. If available, international shipping rates and estimated delivery times will be provided during the checkout process.
3. Shipping Providers
- We partner with trusted shipping carriers to ensure the safe and timely delivery of your orders. The shipping carrier used will be specified during the checkout process.
4. Tracking Information
- Once your order is shipped, you will receive an email containing the tracking number and a link to track your package's progress.
5. Estimated Delivery Time
5.1 Domestic Orders
- Estimated delivery time for domestic orders is typically 7 business days after dispatch. Please note that delivery times may vary based on the shipping address.
5.2 International Orders
- For international orders, estimated delivery times will be provided during the checkout process. Customs processing times may impact the final delivery date.
6. Shipping Delays
- RandomRabbit Workshop is not responsible for delays caused by unforeseen circumstances such as adverse weather conditions, customs clearance, or other factors beyond our control.
7. Shipping Address
- Customers are responsible for providing accurate and complete shipping addresses. RandomRabbit Workshop is not liable for orders shipped to incorrectly provided addresses.
8. Missing or Damaged Items
- In the rare event that your order arrives missing items or is damaged during transit, please contact us immediately at randomrabbit121@gmail.com for assistance.
9. Contact Us
- If you have any questions or concerns about our Shipping Policy, please contact us at randomrabbit121@gmail.com