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FAQs
1. What is RandomRabbit Workshop?
RandomRabbit Workshop is a creative space where artistic minds come together to explore various crafts, DIY projects, and hands-on activities led by Yan, the founder and creative guide.
2. What types of workshops do you offer?
We offer a diverse range of workshops, including crafting, DIY projects, and specialized sessions such as ring making. Our goal is to provide a platform for both beginners and seasoned creators to explore their creativity.
3. How do I sign up for a workshop?
Signing up is easy! Simply browse our workshop offerings on the website, select the one that interests you, and follow the registration process. Payment is secure and can be completed online.
4. Are workshops suitable for beginners?
Absolutely! Our workshops are designed to accommodate participants of all skill levels. Whether you're a novice or an experienced creator, you'll find guidance and inspiration tailored to your needs.
5. What materials are provided for the workshops?
The materials needed for each workshop are listed in the workshop description. In most cases, we provide all the necessary materials, ensuring you have everything you need to create your masterpiece.
6. What happens if I miss a workshop I signed up for?
Life happens! If you can't make it to a workshop, please notify us as soon as possible. Depending on the situation, we may offer options like rescheduling or providing materials for you to complete the project at your own pace. Please note that a service fee of $45 may apply for rescheduling, and we appreciate your understanding in this matter.
7. Do you offer virtual workshops?
Yes, we do! We understand that not everyone can attend in person, so we offer virtual workshops to ensure everyone can participate and unleash their creativity from the comfort of their own space.
8. What if I encounter issues with my purchased materials?
If you experience any issues with the materials provided for a workshop, please contact our customer support. We'll be happy to assist you and, if necessary, provide replacements or solutions.
9. Can I gift a workshop to someone?
Absolutely! Gifting a workshop is a thoughtful and creative way to share the joy of crafting. During the registration process, you can specify that the workshop is a gift and provide the recipient's information.
10. Where are the workshops held?
Workshops are held at different locations depending on the session. Full address details will be provided upon booking confirmation. Please feel free to check your booking on Book online or message me directly if you have any questions.
11. What should I bring to the workshop?
Most materials are provided. We recommend bringing a positive attitude and any personal items you may need. Specific requirements (if any) will be listed in the workshop description.
12. What is your cancellation policy?
Cancellations made at least 48 hours before the workshop may be eligible for rescheduling or credit. Cancellations made after this period may not be refunded.
13. Can I come with a friend or group booking?
Yes! Group bookings are welcome. Please contact us in advance so we can arrange seating and materials accordingly.
14. Is there an age requirement?
Participants must be at least 12 years old. Younger participants may attend with a supervising adult.
15. What if I arrive late to a workshop?
We recommend arriving 10–15 minutes early. Late arrivals may miss important instructions, and we may not be able to repeat steps in detail.
16. Do you offer private workshops or events?
Yes, we offer private workshops for birthdays, team events, and special occasions. Please contact us for more details and pricing.
17. Can I take my finished piece home?
Yes! All participants will take home their finished handmade creation at the end of the workshop.
18. Do you offer refunds?
Refunds are not typically provided for change of mind. Please refer to our Refund Policy for full details.
19. How can I stay updated on upcoming workshops and events?
To stay in the loop, subscribe to our newsletter and follow us on social media. We regularly post updates, announcements, and sneak peeks of upcoming workshops.
Feel free to customize these FAQs to fit the specific details and nuances of your RandomRabbit Workshop!